1. Introduction
These Terms and Conditions govern your use of https://rachelscottagestudio.co.uk. By accessing or using this website, you agree to these terms. If you do not agree, please do not use the site.
2. Use of the Website
You may browse the site, view content, and make purchases for personal, non‑commercial use. You agree not to:
- copy, reproduce, or distribute content without permission.
- use the site in a way that disrupts its operation.
- attempt to access restricted areas without authorisation.
- upload harmful or unlawful material.
All content on this site, including images, text, and artwork, is protected by copyright.
This website is operated by Rachel Bakewell as an independent artist and studio practice.
3. Shop and Purchases
If you make a purchase through the shop:
- You agree to provide accurate billing and delivery information.
- Prices are listed in GBP and may change without notice.
- Orders are only confirmed once payment is successfully processed.
- Delivery times may vary depending on location and shipping method.
- If an item is unavailable, you will be contacted with options for refund or replacement.
Returns and refunds
Handmade and limited‑edition items may have natural variations. If an item arrives damaged or incorrect, please contact me within 14 days so the issue can be resolved. Refunds are processed according to UK consumer law.
4. Comments and User Content
If comments are enabled:
- You are responsible for the content you post.
- Comments must not be abusive, unlawful, or harmful.
- I reserve the right to remove comments that violate these terms.
By posting a comment, you grant permission for it to appear publicly on the site.
5. Contact Forms and Communication
When you submit a message through a contact form, you agree that the information you provide may be used to respond to your enquiry. You must not use the contact form to send spam, harmful content, or commercial advertising.
6. Intellectual Property
All artwork, photographs, text, and design elements on this website are the intellectual property of Rachel Bakewell unless otherwise stated.
You may not:
- reproduce or sell any content.
- use images or text for commercial purposes.
- claim ownership of any material on the site.
If you wish to use any content, please request permission.
7. Analytics and Cookies
This website may use analytics tools to understand how visitors use the site. Cookies may be used to support basic functionality, improve performance, and remember preferences.
For full details, please refer to the Privacy Policy.
8. External Links
This website may contain links to external websites. I am not responsible for the content, privacy practices, or reliability of external sites.
9. Limitation of Liability
While I aim to keep the website accurate and up to date, I cannot guarantee that all information is complete or error‑free. I am not liable for:
- losses arising from use of the website.
- interruptions, errors, or technical issues.
- actions taken based on website content.
Your use of the site is at your own discretion.
10. Changes to These Terms
These Terms and Conditions may be updated from time to time. Continued use of the website indicates acceptance of any changes.
11. Contact Information
If you have questions about these Terms and Conditions, you can contact me through the website’s contact form.