Who we are
Our website address is: https://rachelscottagestudio.co.uk
This website is run by Rachel Bakewell as an independent artist and studio practice.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.
An anonymised string created from your email address (a hash) may be sent to the Gravatar service to check if you use it. The Gravatar privacy policy is available at https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public alongside your comment.
Media
If you upload images to the website (for example, through comments), you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images.
Cookies
This website uses standard WordPress cookies for basic functionality.
- If you leave a comment, you may opt‑in to saving your name, email address, and website in cookies for your convenience. These last for one year.
- If you visit the login page, a temporary cookie is set to check if your browser accepts cookies.
- When you log in, several cookies store your login information and screen display choices.
- If you edit or publish an article, an additional cookie is saved in your browser to record the post ID of the article you edited.
WooCommerce (if enabled) also uses cookies to manage cart contents and checkout sessions.
Embedded content from other websites
Articles or pages on this site may include embedded content such as videos, images, or articles. Embedded content behaves exactly as if you visited the other website directly.
These websites may collect data, use cookies, embed third‑party tracking, and monitor your interaction with the embedded content.
Contact forms
If you submit a message through a contact form, we collect the information you provide (such as your name, email address, and message). This information is used only to respond to your enquiry and is not shared with third parties except for essential email delivery services.
Contact form submissions may be stored for customer service purposes but are not used for marketing unless you explicitly opt in.
Shop and checkout data
If you make a purchase through the shop:
- We collect your name, billing/shipping address, email address, phone number, and order details.
- Payment information is processed securely by third‑party payment providers (such as Stripe or PayPal). We do not store your full payment card details on this website.
- We use this information to process your order, manage delivery, and maintain purchase records for tax and accounting purposes.
WooCommerce may also store technical data such as your IP address and browser information to prevent fraud.
Analytics
This website may use analytics tools (such as Jetpack or Google Analytics) to understand how visitors use the site. Analytics may collect:
- IP address (anonymised where possible)
- browser type
- pages visited
- time spent on pages
- referring websites
This information helps improve the website but does not identify you personally.
Who we share your data with
Your data may be shared with:
- Hosting providers
- Payment processors (for shop purchases)
- Email delivery services
- Automated spam detection services
- Analytics providers
These services only receive the information necessary to perform their functions.
How long we retain your data
Contact form messages may be retained for customer service purposes.
Order information is kept for tax and accounting requirements.
User profiles (for administrators or shop customers) remain until edited or deleted.
What rights you have over your data
If you have an account on this site, have left comments, or have made a purchase, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold, except data we are required to keep for legal or security reasons.
Where your data is sent
Visitor comments and form submissions may be checked through automated spam detection services.
Order payments are processed through secure third-party payment gateways.